Outlook not connected to WIFI

Problem: 

Customer not able to connect to WIFI using Windows 10. 

Solution: 

Perform a Network Rest:

1. Open Windows Settings and Select "Network and Internet"
2. Scroll to the bottom of the page and click "Network reset"

4. Restart your computer 

 

Ensure your WIFI is enable:

2. Right click on the "Wi-Fi" item and ensure there is no red X

3. 

 

Run the Network Troubleshooter:

1. Navigate to the Network and Internet setting and select "Network troubleshooter"

2. 

3. Select the network adapter to diagnose and click next. 

 

Case Number: CAS-00772-X8G4B2

 

Case Link: Case