Problem: Granting mailbox access on iOS or Android phone to Outlook Mobile
Solution: If you use Outlook for iOS or Outlook for Android, you can add a shared mailbox you have permissions to access on Outlook Mobile.
Steps: To access a shared mailbox on a mobile device, use the following steps
- Sign in to your primary account in Outlook for iOS or Android.
- Tap the Add Account button in the left navigation pane, then tap Add a Shared Mailbox.
3. If you have multiple accounts in Outlook Mobile, select the account that has permissions to access the shared mailbox.